CVMitchell Creations (“us”, “we”, “our”) shares faith-based inspirational poetry by Christine V. Mitchell on our website https://christinevmitchell.com (the ‘Service’), as well as information concerning our related products and services. We care about the privacy of your personal information and are committed to ensuring it is protected with each visit to our site. This Privacy Policy sets out how we store and protect your personal data when you visit our site, and of the rights and choices you have associated with that data. CVMitchell Creations is the data controller in relation to the processing activities described below. This means that we decide why and how your personal information is processed. Our contact details are: cvmitchellcreations@hotmail.com

​

1. TYPES OF INFORMATION WE COLLECT

We currently collect and process the following information:

​

Personally-identifiable information: This includes, but is not limited to, first and last name, email address, country telephone number (including area code).

​

Non-personal information: We also collect information that your browser sends whenever you visit our website. Such information is referred to as non-personal information (or Usage Data). This may include information such as your computer’s Internet protocol (“IP”) address used to connect your computer to the internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Collected information may be provided by visitors and users of our website or collected automatically through monitoring tools.

​

2. HOW WE COLLECT PERSONAL INFORMATION

Most of the personal information we process is provided to us directly by you when you submit an enquiry, comment or feedback on our contact form or by email.

​

 

3. HOW WE USE YOUR DATA

We use the information that you have given us in order
 

• to communicate with you, in response to your enquiries and provide information you request from us;

• to provide you with ongoing customer assistance and technical support;

• to contact you with general or personalized service-related notices and promotional messages;

• to provide, maintain and improve the Service

• to comply with any applicable laws and regulations.

 

​

3. LAWFUL BASES FOR PROCESSING DATA UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR):

Under the General Data Protection Regulation, the lawful bases we rely on for processing this information are:
 

• Consent: When you receive any promotional or other communications from us, you consent that your Personal data will be processed by us. You have the right to withdraw consent at any time.  We will stop processing your data after consent is withdrawn, where consent is the only legal basis for processing. You have the right to withdraw consent at any time.  You can do this by contacting cvmitchellcreations@gmail.com.

• Contractual obligation: We may process your personal information to fulfil the terms of a contract you have entered into with us, eg. for the use or purchase of our service or products.

• Legal obligation: Your data may be processed in order to satisfy the applicable law or enforceable governmental request.

• Legitimate interest: We process your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights.

​
 

4. SHARING AND DISCLOSURE OF PERSONAL INFORMATION

We do not share your personal information to any third parties, except as described in this Privacy Policy or as authorised by you. In order to provide our services to you, we may share data with third parties from the following categories: third parties which provide professional services to us (eg. web-hosting providers, printing companies). We may share your information as necessary to conform or comply with applicable laws. law enforcement and other government authorities. The sharing of your data with third parties is only done in instances that are required by law (ie. where we believe in good faith that disclosure is required in compliance with applicable law). The sharing of Personal Information is inclusive of your prior consent. We do not sell any of your Personal Data.

 

​

5. HOW WE STORE YOUR PERSONAL INFORMATION

Your information is securely stored. Our website is hosted on the Wix.com platform. Wix.com (“Wix”) provides us with the online platform that allows us to provide our services to you. Wix may collect, store and process certain Non-personal and Personal Information of our users, solely on our behalf and at our discretion. For such purposes, Wix serves and shall be considered as a Processor and not as the Controller. Your data may be stored through Wix’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All Personal Information collected from you via our Service is treated as strictly confidential. If you choose to send feedback, such information you submit may become public. It may be accessible through search engines.

 

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
 

(* For further information, please refer to the Privacy Policy of Wix which governs our use of their service and provides information concerning the collection, processing, use and secur-ity of your data. Sections 6, 8, 13 and 14 of their Policy provides details of their policies in regard to you (our users) - referred to as “Users-of-Users”. (see: www.wix.com/about/privacy).

 

6. SECURITY OF DATA

​The security of your data is EXTREMELY important to us. Our Service Provider (Wix.com) has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Amongst other things, they offer HTTPS secure access to most areas on their Services. Full details of their security measure can be viewed within their Privacy Policy (*). Please remember that no method of transmission over the Internet or method of electronic storage is 100% secure and therefore while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

​

(* For further information, please refer to Wix.com privacy policy which governs our use of their service and provides information concerning the collection, processing, use and security of your data. Sections 6, 12 and 13 of their Policy provides details of their policies in regard to you (our users) - referred to as “Users-of-users” - www.wix.com/about/privacy

 

​

7. RETENTION OF DATA

We will retain your Personal Data (ie. your name, email address and contact number (if given)) only for as long as is necessary for the main purposes set out in this Privacy Policy. The length of time each category of data will be retained will vary on how long we need to process it, the reason it is collected, and in line with any statutory requirements. We will then dispose of your information by permanently deleting your personal details from our cloud platforms and databases.

 

​

8. YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights including:
 

• Your right of access: You have the right to ask us for copies of your personal information.

• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing: You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at cvmitchellcreations@hotmail.com if you wish to make a request.

 

​

9. HOW WE USE COOKIES AND OTHER TRACKING TOOLS

Cookies are very small text files that are stored on your computer when you visit a website. Cookies collect no personally-identifiable information. We use them solely and only to help us know how and when people visit our website and to enhance your online experience on our website. Please refer to our Cookies Policy for further information.

 

​

10. CHILDREN'S PRIVACY

Our Service does not address anyone under the age of 18. Our website is a general-audience website and, as such, is not specifically directed to, nor does it provide interactive services for, children and young teens. We do not knowingly collect any Personal Information from children under the age of 13. We will delete any Personal Information collected that we later determine to be from a user younger than the age of thirteen (13). If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed Personal Information to us, please contact us. Click here for CONTACT info

 

​

11. LINKS TO OTHER SITES

​Our website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over - and assume no responsibility for - the content, privacy policies or practices of any third-party sites or services.

 

​

12.  HOW TO CONTACT US

If you have any concerns about our privacy policy, the use of your personal information, or wish to make a complaint, please write to CVMitchell Creations via Email to:  cvmitchellcreations@hotmail.com

 

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data. The ICO’s address:

          

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF.

​

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

​

​

Privacy Policy of:

christinevmitchell.com​

​

Effective Date:

4 November 2022